How sessions and packages work once they are booked.
- Reschedule free up to 24 hours before. Inside 24 hours, the session counts as used.
- Weather: outdoor sessions run in most weather. Mark calls it off only for dangerous conditions, and then it moves at no charge.
- Packages: prepaid and not refundable. Sessions do not expire for 12 months.
- Response window: Mark replies within one business day.
Prices are on the programs and prices page. If something comes up, text Mark at 647-668-6000.